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Business Continuity planning (BCP) has
become a top
priority for almost every firm. Across industries,
companies must make sure that key systems,
networks, and data are both protected and
accessible from multiple locations. Downtime can
cost millions of dollars a day.
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Most complete solution for on-demand access
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Citrix Access Suite is the most complete solution
available for providing secure, on-demand access to
any business information resource – from anywhere,
with any device, over any network. The Access
Suite unifies the key access points, capabilities and
technologies in a single solution that eliminates the
disadvantages of using individual access products
from different vendors: fragmented management,
performance degradation, security gaps, incomplete
visibility, vendor support issues, training issues for
the IT team, and sizeable custom-integration costs.
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Business Continuity for Uninterrupted Customer Service
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Case Study - Addison Lee
Addison Lee offers a total ‘one stop shop’ transport
solution, from a private car service to a single courier
bike. The London-based courier business has more
than 1,500 passenger cars, along with vans and
bikes, in its fleet and handles around 45,000
transactions a week. Addison Lee prides itself on its
high level of service and guarantees that its booking
agents will answer every customer call within five
seconds.
In 2005, the courier company used Citrix as their BCP
plan.
The two Citrix Access Gateway appliances were
designed as a failover system so that when one
server is live, the other is on standby. In the event
of the primary server shutting down, the failover
operation automatically switches to the standby
server without human intervention. In this way,
Addison Lee is assured of continuous business
operations.
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