Using either an ISDN line or a DID trunk, users can be assigned personal fax numbers without having to install physical fax lines for each number. The number of the line is passed to GFI FAXmaker upon receiving the fax, and therefore GFI FAXmaker can route the fax to the correct user.
ISDN/DID (Direct Inward Dial) routing is generally considered the most reliable form of automatic inbound routing. DID requires you to purchase irtual phone numbersfrom your telecom company, which you can assign to users or departments. The virtual phone number (DID number) will be passed to GFI FAXmaker so that GFI FAXmaker knows to whom the fax should be routed. The system is completely transparent to the caller and does not require any effort on his/her part.

This method is similar to DID routing. Its only supported if using ISDN. If using MSN routing, you do not need to purchase DID numbers. Each ISDN line has 1 or more MSN numbers (usually 9) assigned to it. For an ISDN card to answer a line, you need to specify which MSN numbers it should pick up the line for. If your ISDN line has 9 MSN numbers, you can have 9 different routes for a fax.

allows to assign a physical fax line to a user. For example, if your office had 4 fax machines in each department prior to purchase of GFI FAXmaker, you could use those 4 fax lines with 4 fax modems to route the faxes to each department based on the number on which it was received.
*DTMF routing, CSID routing and Manual routing are also available function, to learn more, please go to www.gfi.com.