Email this page to friends
Customer Flow Management
A solution for every challenge

Qmatic's solutions are developed to meet challenges within the area of Customer Flow Management.

WHAT WE CAN OFFER YOU

Wherever there is a problem or a challenge, there is usually an ongoing search for a solution. Qmatic’s solutions are developed to meet challenges within the area of Customer Flow Management (CFM). This means that we are constantly focused on understanding our clients’ challenges and finding the right solution for them.

Our products, software and hardware, combined with our knowledge of CFM, will always help our clients towards the best solution.

Wide range of solutions

Our CFM solutions range from small single branch site systems to a wide network of centrally connected branches; from single service to multiple services; and from linear queuing to virtual queuing. And all from before customers enter your branch to well after they have received their desired service.

To see some of our products within their environment, please see our Retail, Finance, Public Sector, Healthcare and More Sectors pages.

A full range of systems and solutions
  • Modular and configurable
  • Call forward
  • Single queue
  • Multi queue
  • Single branch
  • Multi-branch, centralized
  • Standalone solutions
  • Integrated solutions
  • Web based
  • Wireless solutions
  • Customer identification and guidance
  • Appointments
  • Skill based routing and Matchmaker
  • SMS
  • Media solutions, digital signage, and messaging
  • Management information and dashboards
  • Customer feedback solutions
  • Partner integration

For more information about Q-MATIC,
please contact our Sales Representative at 2556 2162, or email at sales@ppn.com.hk.